Entering the stone walkway to the Umstead Hotel you are greeted by suited gentleman who courteously open the glass doors and greet you with a smile. Immediately you feel you are somewhere special. Grand floral displays brighten the luxurious fabrics and wood fixtures found throughout the hotel’s public spaces. On the lobby-level and you will find, decorating the walls and table-tops, a vast and varied collection of art that rivals that of a small museum. Relax in the pool; take a stroll in around the property’s lake. Enjoy a massage or manicure in the spa, then end the day on a final high note with dinner at the hotel’s Forbes-rated 5-star restaurant, Herons.
Nestled within Herons’ menu are selections focusing on farm-fresh ingredients sourced from family-owned farms throughout North Carolina, Virginia, and Georgia. If you order the current Chef’s Tasting Menu, the cooks will plate 5 courses, each showcasing heirloom tomatoes from the hotel’s own 1 acre culinary farm.
Herons' Tasting Menu starts with Ahi Tuna carpaccio served with baby octopus, heirloom tomatoes, and cucumber
Executive Chef Scott Crawford and Chef de Cuisine John Childers have further focused Herons' cuisine throughout the past year on the pure, simple, fresh approach. The cuisine is unadorned with needless components. The offerings are beautiful, and oftentimes surprising, without being fussy or pretentious. Indulge in the recommendations of the knowledgeable staff and you will find yourself satisfied and delighted by Herons.
I had the pleasure of an interview with John Childers to talk about what it’s like to manage an award winning culinary program alongside Scott Crawford. After speaking with this articulate and dedicated chef, it is not difficult to understand why Herons rates so highly. Here’s to hoping his favorite ingredients (foie gras and truffles, yum!) make it onto the autumn menu set to premiere towards the end of September.
Chef John Childers prepares garnish sourced from The Umstead Farm
Read the full interview below...
What was your life like before you knew you wanted to be a Chef?
-I think I always knew I wanted to cook. I was raised by my mom, single mother in the Air Force for twenty years. Moved around quite a bit. She raised me, my sister, my two brothers. Childhood for me was a blur. There’s nothing significant that happened in my childhood that made me want to cook. I just wanted to do it. I think mainly because I like to eat and I like to create.
How did you start cooking?
-I remember coming home when I was in middle school and watching Great Chefs, Great Cities on The Discovery Channel. It was on every day at 4 o’clock. It was before food network. Also me and my sister when we were little would play restaurant. She would take the orders and I would cook.
How did you end up at Herons?
-By chance. I was working at Bloomsbury Bistro in Five Points. I committed there for 12 months, and I learned a lot. When I was done there I was getting ready to relocate, go to Charleston or D.C.. I heard that Chef Crawford was coming here so I did some research, found out about his reputation and came here. But, this place needed a lot of work. I knew that from the first interview; this place needed a lot of work. Almost to the point where I couldn’t see the light at the end of the tunnel when I started here. But, Chef [Crawford’s] vision has definitely come to fruition and it’s been worth it.
When the Forbes five stars came and AAA five-diamonds came, what did it mean to you?
It was huge. I think it was always in the back of everybody’s minds but I don’t think it was something that we were pursuing avidly. I don’t think we were just out saying, “we’re going to get 5-stars.” I think we were good enough to do that, but everybody still thought we still had a long way to go. The first day we got it, it was awesome.
Were you surprised?
That we got 5-stars? A little, but not really, because I think what we are doing and what we were doing was amazing and I’ve never done anything like it. As refined, and as far as service goes, I’ve never worked anywhere nicer and I’ve never produced a better product.
Do you feel any pressure to keep the stars?
Yes. I think the recognition is great and being the first in the state to do it is good as well. The hardest part about achieving 5-stars is retaining the rating. The sprint is over, but the marathon is on. You have to fight every day, and if you have a day that you’re not fighting it’s going to be detrimental to the overall program or to the retention of the accolade.
You and Chef Crawford manage a food and beverage program that services a restaurant, bar and lounge, 150 guest rooms and banquet facilities. You must be busy?
It’s a lot, but I think that in the grand scheme of things it’s not a large operation. It’s small enough that we don’t have the need for multiple chefs in multiple different outlets. I think [the operation] is set up for the brigade we have in place now: an executive chef, a chef de cuisine, a couple sous chefs.
What’s your biggest challenge here?
Exceeding guest’s expectations. In a lot of ways guest expectations just come with the accolade and in some ways the amount of money they have to pay to enjoy a meal here or stay here.
What’s your biggest challenge personally?
Maintaining a constant balance. I think anybody who wants to be good at their job lets their job consume them. Anybody who wants to excel in their career is going to put more time in their career than they would in their personal life, and honestly, it’s really probably the only way true way to be successful in your career is if you have a balance outside your work life as well. You’re able to disconnect and find ways to decompress. It’s my biggest challenge. It’s probably every professional’s biggest challenge.
How do you relax?
I don’t really. I try to take one day a week and try to completely disconnect. Cooking at home is honestly relaxing, because I get to cook whatever I want and there’s no criticism. I’m always going to think it’s good and even if I don’t I’m still going to eat it. There’s no pressure when cooking at home. I think that’s one of the most relaxing things I do.
Describe your approach to cooking
Simple, seasonal. I think a lot of chefs say this and use it as a way to be lazy, but with me not so much: I like for my food to be naked or pure. I don’t think it needs a lot of manipulation. If you start with a great product, you’re going to get a great result. Sourcing high quality products and doing very little to them and putting them on the plate; that’s basically it.
Butterfish with local shrimp, purple rice, and basil seeds
What are your favorite ingredients?
Foie Gras, truffles…anything that costs a lot of money…
Why?
Because I’m in the position where I’m fortunate enough to buy those things so while I’m in the position to use them…of course responsibly.
What does your best night of service look like?
When you’re standing on the pass and you’re watching the cooks in action it should look like choreography. It shouldn’t look forced or it shouldn’t feel like they’re struggling like fish out of water. Looking in the kitchen when the guys are on, which is most nights, and it feels smooth, it gives you peace of mind. The kitchen is immaculate. Guys are cooking, other guys are plating. The pass is full of food. Everyone knows what a bad service feels like, so anything that doesn’t [feel like that] feels good. Anything that doesn’t feel like a struggle is going to feel like a success.
Tell me about your worst night of service.
I can’t pinpoint one particular night. I think a terrible night of service is what I usually call “the perfect storm.” You’re short-staffed, cooks don’t have their mis en place, guests are complaining about either food or timing. Perfect storm always makes for a bad night of service. Nobody likes to feel like that way. When you have a bad night of service even the next day it’s hard for you. Even though you try to tell everyone to put it behind you, it’s a new day, it’s still in the air and it’s not something easy to just put behind you.
How would you describe yourself as a manager?
New, which is good and it’s bad. I’ve got a lot to learn and the learning curve is very steep but I think managers always still have things they can learn. I think what’s good is that I’m not that far removed what the guys that I manage do every day. A few that are here have seen me do what they do every day so they know that I can relate to their problems and issues and that a lot of the things that they go through I have been through. I think that gives me an advantage in being a manager.
What inspires you to keep doing this?
Personal satisfaction, mainly. I think this work is gratifying.
Do you consider what you do to be art?
I think a lot of the people that do what we do are artists, and they're talented in other mediums, like music, but I’m not. This is the only thing that I sort of know how to do. But I don’t feel like it’s art.
crab salad with Nasturtium, radish, mango gelee, and avocado puree
If you had to stop doing this what would you do instead?
I’ve never thought about it. This has been the only thing that I’ve ever thought about doing. I don’t know. I’d probably be…like a sniper or something like that.
Tell me something that’s on your bucket list
I’d love to travel through Europe, just eating.